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Last Updated: 01/29/2024
in For Dioceses You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...
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Last Updated: 06/05/2024
in For Parishes
Stories are a type of post supported by Facebook and Instagram. They last 24 hours and go away. They are a great way to engage your current followers! To publish a Story through Catholic Social Media: 1. Click "Create Post" from the Planner or...
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Last Updated: 02/07/2024
in For Parishes When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that? Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
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Last Updated: 02/07/2024
in For Parishes I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password. If you’re not re...
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Last Updated: 08/07/2023
in For Parishes Visit us at csm.prengersolutions.com Click on the "try it for free..." link near the bottom of the screen: Enter your email address on the next screen to receive your initial verification email. Once you've received your verification email, ...
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Last Updated: 03/14/2024
in For Dioceses To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
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Last Updated: 01/29/2024
in For Dioceses In October 2022, the Catholic Social Media team compared and contrasted diocesan social media audiences versus parish audiences in several different U.S. dioceses and archdioceses. Here's what we found: No matter what, only a small number of peopl...
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Last Updated: 11/14/2025
in For Dioceses
We often receive content from various third-party sources that we add to Catholic Social Media for you under the "Suggested Posts" tab. To look at "Suggested Posts" and publish them to your parishes: 1. Login to Catholic Social Media 2. Go to t...
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Last Updated: 09/15/2025
Cover images (or thumbnails) are an easy way to show a preview of what's inside a category in the Resources section. It also makes your Resources section more visibly appealing and easier to navigate. Here's how cover images works: First, the to...
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Last Updated: 02/07/2024
in For Parishes These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...