Popular Articles

  1. How to Set Start and End Dates for Your Resource Categories

    Resource categories can now be automatically archived with dates! All categories will have a start and end date, so you can schedule things in advance and trust they'll be archived at the appropriate time. To set a start and end date, just click...
  2. How to Avoid Unwanted Characters in Post Copy: HTML vs Plain Text

    To ensure your copy shows up exactly how you expect, we recommend putting it into a plain text editor like Notepad, then copy/pasting it into Catholic Social Media. Sometimes when text is copied from other sources like websites, it picks up HTML fo...
  3. How to Upload Multiple Images in One Post (for dioceses) New

    Multiple image uploads (or carousels) are posts with more than one image or graphic. You can upload up to ten images within a single post on Catholic Social Media for your parishes. Posts with four or less images can be published to Facebook, In...
  4. Do Parishes Need Hashtags?

    We get this question a lot – “The church down the street has its own hashtag. It seems to be everywhere. Should we be doing the same?” In short…yes! Like a parish mission statement, logo, website address, or Facebook vanity URL, a parish hashtag ca...
  5. How to Start and Create an Instagram Account

    Instagram is a great place to engage youth and I’m getting a lot more questions from parishes about it. First, this is a great place to start with creating an Instagram account. We also put together a video on tuning up your social media as a ...
  6.  Whitelisting Catholic Social Media to Receive Our Emails

    Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider.  Here’s what you can do to make sure that doesn’t happen:  Gmail:  Move any message from the @...
  7. How to Start a 30-Day Free Trial for Your Parish

    Visit us at csm.prengersolutions.com  Click on the "try it for free..." link near the bottom of the screen: Enter your email address on the next screen to receive your initial verification email. Once you've received your verification email, ...
  8. How to start and create a Facebook page

    Haven't started a Facebook page yet? No worries. It's super easy.  And now with CSM, it will be even easier to post to it daily, inspiring and nourishing your parishioners and community. Here’s a quick tutorial on starting a Facebook page:  http...
  9. Scheduling in CSM vs. Facebook

    When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that?  Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
  10. Diocesan User Roles

    There are three types of diocesan users in Catholic Social Media, each with different permissions within the diocesan subscription. Below is a full list of each type of user and the permissions that user has. Diocesan Owner(s) Full rights t...