Popular Articles

  1. How to Start and Create an Instagram Account

    Instagram is a great place to engage youth and I’m getting a lot more questions from parishes about it. First, this is a great place to start with creating an Instagram account. We also put together a video on tuning up your social media as a ...
  2. Diocesan User Roles

    There are three types of diocesan users in Catholic Social Media, each with different permissions within the diocesan subscription. Below is a full list of each type of user and the permissions that user has. Diocesan Owner(s) Full rights t...
  3. Reach Your Neighbors with Facebook's Sharing Algorithm

    Facebook has given a secret gift to parishes    Since Meta purchased Instagram in 2012, the developers at Facebook have been working really hard to be the social media channel of choice for neighborhood groups and local businesses. They’ve ...
  4. How is Catholic Social Media content better than what we are using right now?

    How is your content better than what we are using right now? While some parishes do use our service as their sole source of social media content, most use our material alongside important local posts that focus on parish announcements, photos, an...
  5.  Whitelisting Catholic Social Media to Receive Our Emails

    Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider.  Here’s what you can do to make sure that doesn’t happen:  Gmail:  Move any message from the @...
  6. How to Avoid Unwanted Characters in Post Copy: HTML vs Plain Text

    To ensure your copy shows up exactly how you expect, we recommend putting it into a plain text editor like Notepad, then copy/pasting it into Catholic Social Media. Sometimes when text is copied from other sources like websites, it picks up HTML fo...
  7. Resource Release Schedule

    The Catholic Social Media team regularly updates the Resources section of the platform for Parish Premium subscribers. Though there are exceptions, you can expect this seasonal schedule to apply broadly. We've kept to this schedule since 2019: ...
  8. How to Create a Story (for parishes) New

    Stories are a type of post supported by Facebook and Instagram. They last 24 hours and go away. They are a great way to engage your current followers! To publish a Story through Catholic Social Media: 1. Click "Create Post" from the Planner or...
  9. How to Upload Multiple Images in One Post (for dioceses) New

    Multiple image uploads (or carousels) are posts with more than one image or graphic. You can upload up to ten images within a single post on Catholic Social Media for your parishes. Posts with four or less images can be published to Facebook, In...
  10.  How to Use Distribution Groups

    You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...