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Last Updated: 02/07/2024
in For Parishes To ensure your copy shows up exactly how you expect, we recommend putting it into a plain text editor like Notepad, then copy/pasting it into Catholic Social Media. Sometimes when text is copied from other sources like websites, it picks up HTML fo...
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Last Updated: 08/07/2023
in For Parishes Visit us at csm.prengersolutions.com Click on the "try it for free..." link near the bottom of the screen: Enter your email address on the next screen to receive your initial verification email. Once you've received your verification email, ...
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Last Updated: 02/07/2024
in For Parishes Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider. Here’s what you can do to make sure that doesn’t happen: Gmail: Move any message from the @...
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Last Updated: 06/05/2024
in For Dioceses
Multiple image uploads (or carousels) are posts with more than one image or graphic. You can upload up to ten images within a single post on Catholic Social Media for your parishes. Posts with four or less images can be published to Facebook, In...
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Last Updated: 03/11/2025
in For Dioceses
There are three types of diocesan users in Catholic Social Media, each with different permissions within the diocesan subscription. Below is a full list of each type of user and the permissions that user has. Diocesan Owner(s) Full rights t...
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Last Updated: 08/14/2023
in Tech and Ministry Tips We get this question a lot – “The church down the street has its own hashtag. It seems to be everywhere. Should we be doing the same?” In short…yes! Like a parish mission statement, logo, website address, or Facebook vanity URL, a parish hashtag ca...
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Last Updated: 09/08/2025
in For Dioceses
Resource categories can now be automatically archived with dates! All categories will have a start and end date, so you can schedule things in advance and trust they'll be archived at the appropriate time. To set a start and end date, just click...
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Last Updated: 02/07/2024
in For Parishes When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that? Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
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Last Updated: 03/14/2024
in For Dioceses To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
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Last Updated: 02/07/2024
in For Parishes The Catholic Social Media team regularly updates the Resources section of the platform for Parish Premium subscribers. Though there are exceptions, you can expect this seasonal schedule to apply broadly. We've kept to this schedule since 2019: ...