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Last Updated: 02/07/2024
in For Parishes
Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider. Here’s what you can do to make sure that doesn’t happen: Gmail: Move any message from the @...
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Last Updated: 11/10/2023
in Tech and Ministry Tips
Scammers are always at work and it's important to be aware of the latest scam going around to protect yourself and the parish. Here we'll document common Facebook scams you should be on the lookout for. Fall 2023 Many Facebook pages have received...
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As a Catholic parish that wants to reach out to as many people as possible with the Good News, where should you start? How about a place where you can reach more than 80% of the American population (ages 12+)? Or a place where adults spend more than...
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Last Updated: 02/07/2024
in For Parishes
The Catholic Social Media team regularly updates the Resources section of the platform for Parish Premium subscribers. Though there are exceptions, you can expect this seasonal schedule to apply broadly. We've kept to this schedule since 2019: ...
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Last Updated: 02/07/2024
in For Parishes
We support ACH transfers (eCheck) to pay for your subscription renewal. To pay with eCheck, follow these steps: Login to Catholic Social Media Click your profile image Click "Subscription" Click "Manage Payment Info" Click "Add Payment Me...
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Last Updated: 02/19/2024
Sometimes, you may find your page, posts, or livestreams are receiving more spammy comments than usual. Here are a few steps you can take to get rid of them and minimize them in the future. Report Spam on Facebook : Navigate to the offending pos...
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Last Updated: 02/07/2024
in For Parishes
These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...
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Last Updated: 02/07/2024
in For Parishes
I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password. If you’re not re...
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Last Updated: 08/24/2023
in Tech and Ministry Tips
The liturgical year is complicated, which means you regularly need to re-publish your Mass times… everywhere . This is important because many nominal Catholics start searching for Mass times around Christmas or Easter to help decide where they will ...
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Last Updated: 02/07/2024
in For Parishes
How is your content better than what we are using right now? While some parishes do use our service as their sole source of social media content, most use our material alongside important local posts that focus on parish announcements, photos, an...