Popular Articles

  1. Common Facebook Scams and What You Need to Know

    Scammers are always at work and it's important to be aware of the latest scam going around to protect yourself and the parish. Here we'll document common Facebook scams you should be on the lookout for. Fall 2023 Many Facebook pages have received...
  2.  How to Use Content Tags

    You can easily categorize all of the social media content and resources you create by adding content tags. To create a content tag, you can click on your profile > Manage Content Tags. From there, simply type your tag name and click "Add...
  3. Diocesan User Roles

    There are three types of diocesan users in Catholic Social Media, each with different permissions within the diocesan subscription. Below is a full list of each type of user and the permissions that user has. Diocesan Owner(s) Full rights to ...
  4. What is Catholic Social Media?

    What is Catholic Social Media? Catholic Social Media (CSM) is a subscription-based service that provides daily, high-quality, unbranded Catholic posts for parishes to use on their social media channels. We do this through a web-based application ...
  5. How to Use the Analytics Section

    You can see how your social media profiles and content is performing in the Analytics section. Toggle by month, year, social media grouping, and platform to easily get a pulse on your community. To see how each individual piece of content i...
  6. I'm Not Getting My Two-Factor Authentication Code Emails

    I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password.  If you’re not re...
  7. How to Start a 30-Day Free Trial for Your Parish

    Visit us at csm.prengersolutions.com  Click on the "try it for free..." link near the bottom of the screen: Enter your email address on the next screen to receive your initial verification email. Once you've received your verification email, ...
  8.  How to Use Distribution Groups

    You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...
  9. How to Invite a Parish to Catholic Social Media

    To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
  10.  Whitelisting Catholic Social Media to Receive Our Emails

    Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider.  Here’s what you can do to make sure that doesn’t happen:  Gmail:  Move any message from the @...