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Last Updated: 01/26/2024
You may wish to mention other accounts in the post caption in order to spark engagement and collaboration. Mentioning other accounts is easy! All you have to do is type the "@" into the copy of your post, followed by the exact username of the accoun...
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Last Updated: 02/19/2024
Sometimes, you may find your page, posts, or livestreams are receiving more spammy comments than usual. Here are a few steps you can take to get rid of them and minimize them in the future. Report Spam on Facebook : Navigate to the offending pos...
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Last Updated: 11/14/2025
in For Dioceses How to Build a Category and Utilize Your Resources Section You can now create categories in the Resources section to store and distribute documents, links, and files in one organized location. This helps keep materials easy to access for parish...
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Last Updated: 01/29/2024
in For Dioceses Personalization parameters are a fun, easy way you can help your parishes personalization content copy without giving them extra work. Personalization parameters are phrases that are commonly used in parish social media. Currently, the follo...
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Last Updated: 06/05/2025
in For Parishes June 2025 New Features Preview images now available in Resource categories: Categories will now show a preview image of what's inside. It picks the first image inside the actual category. Otherwise, you can upload a cover image manually. If n...
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Last Updated: 02/07/2024
in For Parishes Even in the world of social media schedulers, it can be easy to fall into old ways of thinking about when to post. If you work a typical 9-5 in the parish office, you may think that posting on weekdays during the same time will work best. However, o...
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Last Updated: 11/14/2025
To log in to your Catholic Social Media account, head to https://csm.prengersolutions.com/sign-in . If you're experiencing login issues, it could be due to one of the following: 1. You never set up your account, and your invite expired: If yo...
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Last Updated: 06/05/2024
in For Parishes
Multiple image uploads (or carousels) are posts with more than one image or graphic. You can upload up to ten images within a single post on Catholic Social Media. Posts with four or less images can be published to Facebook, Instagram, and X. P...
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Last Updated: 02/07/2024
in For Parishes I’d like to post to different social media accounts at slightly different times. How do I do that? Begin by clicking on the first post you want to use and then schedule it to your first platform. Then, return to the Planner page, click the post a...
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Last Updated: 02/07/2024
in For Parishes We support ACH transfers (eCheck) to pay for your subscription renewal. To pay with eCheck, follow these steps: Login to Catholic Social Media Click your profile image Click "Subscription" Click "Manage Payment Info" Click "Add Payment Me...