Popular Articles

  1. Parish User Roles

    There are three types of parish users in Catholic Social Media, each with different permissions within the parish subscription. Below is a full list of each type of user and the permissions that user has. Parish Owner(s) Full rights to create...
  2.  How to Use Personalization Parameters

    Personalization parameters are a fun, easy way you can help your parishes personalization content copy without giving them extra work. Personalization parameters are phrases that are commonly used in parish social media. Currently, the follo...
  3. How to login to Catholic Social Media (and common login issues)

    To log in to your Catholic Social Media account, head to  https://csm.prengersolutions.com/sign-in . If you're experiencing login issues, it could be due to one of the following: 1.  You never set up your account, and your invite expired:  If yo...
  4. Talking About Social Media Offline

    How many times have you entered a coffee shop or hardware store and seen signs that beg you to follow the organization on social media or like and share their content? It happens all the time. And it is right for small businesses to do this! While ...
  5. Release Notes (last updated 6/5/2025)

    June 2025 New Features Preview images now available in Resource categories: Categories will now show a preview image of what's inside. It picks the first image inside the actual category. Otherwise, you can upload a cover image manually. If n...
  6. Put Social Media to Work on Holidays and Weekends

    Even in the world of social media schedulers, it can be easy to fall into old ways of thinking about when to post. If you work a typical 9-5 in the parish office, you may think that posting on weekdays during the same time will work best. However, o...
  7.  How to create a category and build out your Resources section

    The Resources section of Catholic Social Media is where you can house and distribute anything and everything you need to get in front of parishes, schools, and organizations for easy access. Bulletin inserts, flyers, letter templates, graphics, yo...
  8. How to Post to Different Social Media Accounts at Different Times

    I’d like to post to different social media accounts at slightly different times. How do I do that? Begin by clicking on the first post you want to use and then schedule it to your first platform. Then, return to the Planner page, click the post a...
  9. Scheduling Content for Your Parishes

    Scheduling content for your parishes is easy with Catholic Social Media, but it helps to understand the various ways you can allow content to be seen, and what category the content will fall under. Every parish will see the following tabs for post...
  10. How to Manage Your Subscription and Billing

    You can manage your subscription and billing details by logging in, clicking on your profile image, then clicking "Subscription." Once there, you can change your plan, cancel it, manage billing contacts, and update your payment methods. ...