New Articles

  1. I'm Not Getting My Two-Factor Authentication Code Emails

    I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password.  If you’re not re...
  2. Setting Up Your Instagram Business Account and Connecting it to Facebook

    In order to connect both your Facebook and Instagram to Catholic Social Media, your Instagram must be set as a business account and it must be linked to your Facebook page in the Meta Business Suite. First, to set your Instagram account to a busine...
  3. Scheduling in CSM vs. Facebook

    When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that?  Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
  4. How to Invite Other Staff Members into the Platform

    If you are an administrator on your parish’s account, you can click your profile image in the upper righthand corner and choose “Users”. From there you can add, edit, or delete users. Giving “Admin” permission gives that person full access to the pa...
  5. How to create your own posts

    How to create your own content within Catholic Social Media
  6. What is the difference between Weekly, Monthly, Seasonal, and Evergreen posts?

    These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...
  7. How do I access Catholic Social Media?

    Our service is located at csm.prengersolutions.com . If you are trying out our service, click on the link to begin a four-week free trial with no financial commitment. If you are already a subscriber, enter your email address and log in. If you do ...
  8. How is Catholic Social Media content better than what we are using right now?

    How is your content better than what we are using right now? While some parishes do use our service as their sole source of social media content, most use our material alongside important local posts that focus on parish announcements, photos, an...
  9. Why Parishes Need to Publish Content Daily

    Do we really have to be active on social media every day? The numbers do not lie. Parishes that post at least once a day on Facebook report average household giving 44% higher than parishes that do not. But that does not mean a parish employee ha...
  10. What is Catholic Social Media?

    What is Catholic Social Media? Catholic Social Media (CSM) is a subscription-based service that provides daily, high-quality, unbranded Catholic posts for parishes to use on their social media channels. We do this through a web-based application ...