New Articles

  1. Inspire in the Morning, Engage in the Afternoon

    Men and women who follow their parish on social media follow the same habits and patterns as the population at large. Many of them log on and off social media throughout the day, which can make it difficult to predict the exact perfect time to publi...
  2. How Often Should You Post?

    Of all the things you could do to reach your parishioners and neighbors on social media, the most important thing is to post daily. The “big three” social media platforms (Facebook, Twitter, Instagram) all incentivize this – accounts that post daily...
  3. How to Post to Different Social Media Accounts at Different Times

    I’d like to post to different social media accounts at slightly different times. How do I do that? Begin by clicking on the first post you want to use and then schedule it to your first platform. Then, return to the Planner page, click the post a...
  4. I'm Not Getting My Two-Factor Authentication Code Emails

    I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password.  If you’re not re...
  5. Setting Up Your Instagram Business Account and Connecting it to Facebook

    In order to connect both your Facebook and Instagram to Catholic Social Media, your Instagram must be set as a business account and it must be linked to your Facebook page in the Meta Business Suite. First, to set your Instagram account to a busine...
  6. Scheduling in CSM vs. Facebook

    When I go to Calendar, I don’t see every post I’ve published on Facebook/Twitter/Instagram. Why is that?  Our service does not take historical data from Facebook, Twitter, or Instagram and display it. When I go to Facebook/Instagram/Twitter’s s...
  7. How to Invite Other Staff Members into the Platform

    If you are an administrator on your parish’s account, you can click your profile image in the upper righthand corner and choose “Users”. From there you can add, edit, or delete users. Giving “Admin” permission gives that person full access to the pa...
  8. How to create your own posts

    How to create your own content within Catholic Social Media
  9. What is the difference between Weekly, Monthly, Seasonal, and Evergreen posts?

    These are categories to help you determine your usage: Weekly: These are connected to the liturgical year and thus should often be scheduled for the day we suggest. We reference saints’ feast days, Sunday Gospels readings, and so on. Monthly: Thes...
  10. How do I access Catholic Social Media?

    Our service is located at csm.prengersolutions.com . If you are trying out our service, click on the link to begin a four-week free trial with no financial commitment. If you are already a subscriber, enter your email address and log in. If you do ...