New Articles

  1. How to Pay with eCheck

    We support ACH transfers (eCheck) to pay for your subscription renewal. To pay with eCheck, follow these steps: Login to Catholic Social Media Click your profile image Click "Subscription" Click "Manage Payment Info" Click "Add Payment Me...
  2. How to Mention Other Accounts in Your Posts

    You may wish to mention other accounts in the post caption in order to spark engagement and collaboration. Mentioning other accounts is easy! All you have to do is type the "@" into the copy of your post, followed by the exact username of the accoun...
  3. How to Accept a Pending Partnership Request in Meta

    Login to your parish Facebook page Click “Meta Business Suite” in the left-hand sidebar Click into the top left to select your business account that owns your Facebook page (be sure to click the gear icon next to it) 4. Click “Requests” 5. ...
  4. Common Facebook Scams and What You Need to Know

    Scammers are always at work and it's important to be aware of the latest scam going around to protect yourself and the parish. Here we'll document common Facebook scams you should be on the lookout for. Fall 2023 Many Facebook pages have received...
  5. How to Avoid Unwanted Characters in Post Copy: HTML vs Plain Text

    To ensure your copy shows up exactly how you expect, we recommend putting it into a plain text editor like Notepad, then copy/pasting it into Catholic Social Media. Sometimes when text is copied from other sources like websites, it picks up HTML fo...
  6. How to Claim Ownership of a Facebook Page

    If you are not listed as an owner or admin of your parish Facebook page, you won't be able to do much with it. The first thing you need to do is figure out who the owner is. This might be Father, a past employee, or volunteer. You'll want to reach ...
  7. How to Merge Multiple Facebook Pages

    You may have multiple Facebook pages that you wish to merge into one. Facebook makes this possible, but a few things you'll want to keep in mind before getting started... Check that the Facebook username is available if you are thinking of changin...
  8. How to Convert a Personal Facebook Account to a Page

    While you can't directly convert a personal Facebook account to a Page, there are best practices and steps to follow to get your parish Facebook Page set up correctly. Create a new Facebook page for your parish following these steps . Alert y...
  9. How to Use the Analytics Section

    You can see how your social media profiles and content is performing in the Analytics section. Toggle by month, year, social media grouping, and platform to easily get a pulse on your community. To see how each individual piece of content i...
  10. How to Manage Your Subscription and Billing

    You can manage your subscription and billing details by logging in, clicking on your profile image, then clicking "Subscription." Once there, you can change your plan, cancel it, manage billing contacts, and update your payment methods. ...