Updated Articles

  1. Diocesan User Roles

    There are three types of diocesan users in Catholic Social Media, each with different permissions within the diocesan subscription. Below is a full list of each type of user and the permissions that user has. Diocesan Owner(s) Full rights t...
  2.  Scheduling Posts in Advance

    Sharing fresh, relevant content every day of the week doesn’t mean you have to actually log in to Catholic Social Media and post every day.   Instead, our system lets you schedule your posts days, weeks, or even months in advance.  On th...
  3. How to Manage Your Subscription and Billing

    You can manage your subscription and billing details by logging in, clicking on your profile image, then clicking "Subscription." Once there, you can change your plan, cancel it, manage billing contacts, and update your payment methods. ...
  4. Scheduling Content for Your Parishes

    Scheduling content for your parishes is easy with Catholic Social Media, but it helps to understand the various ways you can allow content to be seen, and what category the content will fall under. Every parish will see the following tabs for post...
  5. How to Upload Multiple Images in One Post (for parishes) New

    Multiple image uploads (or carousels) are posts with more than one image or graphic. You can upload up to ten images within a single post on Catholic Social Media. Posts with four or less images can be published to Facebook, Instagram, and X. P...
  6. How to Create a Story (for parishes) New

    Stories are a type of post supported by Facebook and Instagram. They last 24 hours and go away. They are a great way to engage your current followers! To publish a Story through Catholic Social Media: 1. Click "Create Post" from the Planner or...
  7. How to Upload Multiple Images in One Post (for dioceses) New

    Multiple image uploads (or carousels) are posts with more than one image or graphic. You can upload up to ten images within a single post on Catholic Social Media for your parishes. Posts with four or less images can be published to Facebook, In...
  8. How to Create a Story (for dioceses) New

    Stories are a type of post supported by Facebook and Instagram. Once posted by a parish, they last 24 hours and go away. They are a great way to engage their current followers. To publish a Story through Catholic Social Media for your parishes:...
  9. How to Invite a Parish to Catholic Social Media

    To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
  10. How to Deal With Spam Comments

    Sometimes, you may find your page, posts, or livestreams are receiving more spammy comments than usual. Here are a few steps you can take to get rid of them and minimize them in the future. Report Spam on Facebook : Navigate to the offending pos...