Updated Articles

  1. Parish User Roles

    There are three types of parish users in Catholic Social Media, each with different permissions within the parish subscription. Below is a full list of each type of user and the permissions that user has. Parish Owner(s) Full rights to create...
  2. Resource Release Schedule

    The Catholic Social Media team regularly updates the Resources section of the platform for Parish Premium subscribers. Though there are exceptions, you can expect this seasonal schedule to apply broadly. We've kept to this schedule since 2019: ...
  3. How to Use the Analytics Section

    You can see how your social media profiles and content is performing in the Analytics section. Toggle by month, year, social media grouping, and platform to easily get a pulse on your community. To see how each individual piece of content i...
  4. Setting Up Your Instagram Business Account and Connecting it to Facebook

    In order to connect both your Facebook and Instagram to Catholic Social Media, your Instagram must be set as a business account and it must be linked to your Facebook page in the Meta Business Suite. First, to set your Instagram account to a busine...
  5. How to Convert a Personal Facebook Account to a Page

    While you can't directly convert a personal Facebook account to a Page, there are best practices and steps to follow to get your parish Facebook Page set up correctly. Create a new Facebook page for your parish following these steps . Alert y...
  6. How to Merge Multiple Facebook Pages

    You may have multiple Facebook pages that you wish to merge into one. Facebook makes this possible, but a few things you'll want to keep in mind before getting started... Check that the Facebook username is available if you are thinking of changin...
  7. How to Claim Ownership of a Facebook Page

    If you are not listed as an owner or admin of your parish Facebook page, you won't be able to do much with it. The first thing you need to do is figure out who the owner is. This might be Father, a past employee, or volunteer. You'll want to reach ...
  8. How to Pay with eCheck

    We support ACH transfers (eCheck) to pay for your subscription renewal. To pay with eCheck, follow these steps: Login to Catholic Social Media Click your profile image Click "Subscription" Click "Manage Payment Info" Click "Add Payment Me...
  9. Put Social Media to Work on Holidays and Weekends

    Even in the world of social media schedulers, it can be easy to fall into old ways of thinking about when to post. If you work a typical 9-5 in the parish office, you may think that posting on weekdays during the same time will work best. However, o...
  10. Inspire in the Morning, Engage in the Afternoon

    Men and women who follow their parish on social media follow the same habits and patterns as the population at large. Many of them log on and off social media throughout the day, which can make it difficult to predict the exact perfect time to publi...