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Last Updated: 03/14/2024
in For Dioceses To invite a parish to Catholic Social Media go to Accounts > Parishes > Add Parish . This will prompt you to fill out the required information. Once you're done, click Invite . This will send the individual an email prompting them to set up their...
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Last Updated: 02/19/2024
Sometimes, you may find your page, posts, or livestreams are receiving more spammy comments than usual. Here are a few steps you can take to get rid of them and minimize them in the future. Report Spam on Facebook : Navigate to the offending pos...
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Last Updated: 02/07/2024
in For Parishes How many times have you entered a coffee shop or hardware store and seen signs that beg you to follow the organization on social media or like and share their content? It happens all the time. And it is right for small businesses to do this! While ...
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Last Updated: 02/07/2024
in For Parishes I’m not getting my two-factor authentication code emails. What’s the deal? Catholic Social Media utilizes a lightning-fast two-factor authentication code delivery service called Twilo SendGrid for when you forget your password. If you’re not re...
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Last Updated: 02/07/2024
in For Parishes Because emails from Catholic Social Medai often contain pictures and links, they can get misidentified as spam by your email provider. Here’s what you can do to make sure that doesn’t happen: Gmail: Move any message from the @...
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Last Updated: 02/07/2024
in For Parishes How is your content better than what we are using right now? While some parishes do use our service as their sole source of social media content, most use our material alongside important local posts that focus on parish announcements, photos, an...
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Last Updated: 02/07/2024
in For Parishes If you are an administrator on your parish’s account, you can click your profile image in the upper righthand corner and choose “Users”. From there you can add, edit, or delete users. Giving “Admin” permission gives that person full access to the pa...
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Last Updated: 02/07/2024
in For Parishes How to edit your post text personalization parameters and publish posts with them
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Last Updated: 02/07/2024
in For Parishes To ensure your copy shows up exactly how you expect, we recommend putting it into a plain text editor like Notepad, then copy/pasting it into Catholic Social Media. Sometimes when text is copied from other sources like websites, it picks up HTML fo...
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Last Updated: 02/07/2024
in For Parishes I’d like to post to different social media accounts at slightly different times. How do I do that? Begin by clicking on the first post you want to use and then schedule it to your first platform. Then, return to the Planner page, click the post a...