Updated Articles

  1.  How to Post Content

    Begin by clicking on the "Planner" in Catholic Social Media. Here you will see all kinds of content. There are items for this week, next week, the month, the season, and Evergreen/Forever content. Pick one that suits your communi...
  2. Bug Detection with Jam

    From time to time, you may find what you believe to be a bug in Catholic Social Media. One of the easiest ways for our team to assess your potential bug is for you to record the issue using a free, safe tool that we use ourselves called Jam. This to...
  3.  How to Use Distribution Groups

    You can distribute content and resources to smaller, more specific groups of parishes by utilizing distribution groups. You can manage your distribution groups by clicking on your profile image > Manage Distribution Groups. To create a d...
  4.  How to Use Content Tags

    You can easily categorize all of the social media content and resources you create by adding content tags. To create a content tag, you can click on your profile > Manage Content Tags. From there, simply type your tag name and click "Add...
  5.  How to Use Personalization Parameters

    Personalization parameters are a fun, easy way you can help your parishes personalization content copy without giving them extra work. Personalization parameters are phrases that are commonly used in parish social media. Currently, the follo...
  6. Adding a Cover Image to a Video

    When you create a post and add a video file to it, the Catholic Social Media system will automatically recognize it and give you an "Add cover photo" option on the bottom lefthand side of the video preview:  Once you upload a cover photo, that w...
  7. General Image and Video Guidelines

    Accepted File Types   Files must have a file type (extension), such as .jpg, .jpeg, .png, .webp, .gif, .mp4, .mov,  or .av i.   Only one video is allowed per post for Twitter, Facebook, and Instagram.  Video URLs must be in an accepted video ...
  8. Planner Categories

    On the Planner page of Catholic Social Media, you'll notice a dropdown with a few different categories. Here's how they function. Recently Distributed These are posts that have already been published and are visible to your parishes right now....
  9. Understanding the Accounts Screen

    The "manage accounts" screen is broken up into three sections. Here's how to understand them: Summary Card This section gives you key information at a glance, such as your diocese's account owner, the status of your Diocesan Essentials subscripti...
  10. Audience Size: The Diocese or Parishes?

    In October 2022, the Catholic Social Media team compared and contrasted diocesan social media audiences versus parish audiences in several different U.S. dioceses and archdioceses. Here's what we found: No matter what, only a small number of peopl...